10.25.18 – Clarification of the new Sick Point System Incentive Credit (Reward Bank)
Clarification of the new Sick Point System
Incentive Credit (Reward Bank)
ALL Flight Attendants that work any operational assignments (sequences, airport standby assignments, RAPs, and special assignments) on days during a critical period* accrue one (1) incentive credit that will reduce any future point-generating dependability event by up to two (2) points – excluding dependability events that happen during critical periods*. That means employees may earn up to three (3) incentive credits per year. Incentive credits are unlimited and do not expire.
*Critical Period
A critical period is any operational assignment (flight assignment, reserve day, or duty day) that occur on dates during the following periods:
- July 1st through July 7th
- Thanksgiving holiday period – the Wednesday prior through the Sunday after Thanksgiving
- December 22nd through January 3rd
Flight Service Page Changes
You can check your sick time balance and verify the number of points you have under the new Attendance/Performance policy. If there are any discrepancies, contact your local Base Leadership as well as your FSM.
Below is an example of the top of your flight service home page with arrows pointing to the link you will click on to view your Attendance/Performance Record