6.03.20 – Maintaining Aflac® Coverage

Wednesday, June 3, 2020

Maintaining Coverage While Separated from Work, On Leave, or Flying a Reduced Schedule

The following information is for Flight Attendants who have signed up for any Aflac® products:

If you have taken the voluntary early-out, an extended leave, or you are flying a reduced schedule, your paycheck may not cover your Aflac® benefits. You may need to move to the direct billing solutions. Aflac® will help to ensure you are paid up-to-date for your coverage, as long as they have a payment option on file.

Please use these links for your needed resources that are found in the Aflac® section of the APFA website. Complete the Self-Pay form below, as it is already populated with the group number and return to the highlighted address in the top left corner.

• Self-Pay Form
• Cancellation Form
• Certificates, Policy Documents, Dependent Documents, and Claims Forms
• Returning to work from being on an IOD, you can enroll within 30 days of your return to work
• Aflac® information and resources, videos, and contact information
• Sign-up for the 24/7 Telemedicine product

The Aflac® Annual Open Enrollment is scheduled for 2 weeks beginning Tuesday, September 8th.

Aflac® Group Customer Service & Call Center: 1-800-433-3036 *
* WHEN CALLING Aflac® please identify yourself as a policy holder with the Association of Professional Flight Attendants. You will then be directed to the department within Aflac® that works exclusively for members of the Association of Professional Flight Attendants. This will ensure that your call is routed to correct Aflac® representative who can assist you with your Aflac® needs.

If you have any questions, you can always email [email protected]

In Solidarity,

Cathy Sharp
APFA National Health Chair
[email protected]