System Board of Adjustment (SBA)
General Information
Larry Salas - APFA National Vice President
Regional Representatives
REGION 1 (LAX & PHX)
Rick Cangey
[email protected]
REGION 2 (DFW)
Kim Kaswinkel
[email protected]
REGION 3 (DFW & ORD)
Dan Sampey
[email protected]
REGION 4 (MIA)
Mark Gentile
[email protected]
REGION 5 (LGA & PHL)
Raymond Lewis
[email protected]
REGION 6 (CLT)
Beth Carpenter
[email protected]
REGION 7 (BOS & DCA)
Devyn Gourley
[email protected]
Regional Representatives
REGION 1 (LAX & PHX)
Rick Cangey
[email protected]
REGION 2 (DFW)
Kim Kaswinkel
[email protected]
REGION 3 (DFW & ORD)
Dan Sampey
[email protected]
REGION 4 (MIA)
Mark Gentile
[email protected]
REGION 5 (LGA & PHL)
Raymond Lewis
[email protected]
REGION 6 (CLT)
Beth Carpenter
[email protected]
REGION 7 (BOS & DCA)
Devyn Gourley
[email protected]
REGION 7 (BOS & DCA)
Devyn Gourley
[email protected]
Base & Individual Grievances
Open NOD Cases at Each Base
As of May 24, 2024
Open Base Cases at SBA
As of May 24, 2024
Settled SBA Cases
0
Settled SBA Cases
During April - May 2024
0
Settled Terminations
During April - May 2024
0
Cases Going to QSB
As of May 2024
0
Scheduled Termination Arbitrations
As of May 2024
Quarterly System Board (QSB) Achievements
• Attendance points mitigations
• Performance points mitigations
• Pay claims
• Jury Duty pay
• Early Boarding claim
December 2023 - May 2024
• 127 Terminations Settled
• 44 Submitted NODs Settled
Presidential Grievances
A Presidential Grievance is a dispute between APFA and the Company involving any action of the Company affecting all Flight Attendants.
Process of a Presidential Grievance: a grievance is filed by the National President, an attempt to reach a settlement is made, and if no settlement can be reached then the case moves to Arbitration.
Open Presidential Grievances
| Submission Number | Name | Date Filed | Status |
|---|---|---|---|
| SS-280-2023-APFA-3 | APFA vs. AAL - Jury Duty | 11/13/2023 | Pre-Arbitration Conference |
| SS-254-2023-APFA-2 | APFA vs. AAL - Jumpseat Practices | 10/5/2023 | Pre-Arbitration Conference |
| SS-253-2023-APFA-1 | APFA vs. AAL - APFA Logo Shirts | 10/4/2023 | Settled |
| SS-104-2022-AAL-1 | AAL vs APFA - Sections 30-31 | 6/16/2022 | Pending |
| SS-76-2021-APFA-1 | APFA vs. AAL - Crew Accommodations | 7/27/2021 | Pending |
| SS-81-2020-APFA-2 | APFA vs. AAL - Reduction in Staffing Levels | 10/23/2020 | Arbitration set for 4/16/24 – 4/19/24 |
| SS-16-2019-APFA-1 | APFA vs. AAL - Implement & Programming | 2/26/2019 | Selecting Arbitrator and Date |
| SS-188-2018-APFA-9 | APFA vs. AAL - ETB, TTS & UBL Implementation | 8/20/2018 | Awaiting Award |
| SS-89-2018-APFA-5 | APFA vs. AAL - CoPairing | 4/25/2018 | Award |
| SS-113-2016-APFA-1 | APFA vs. AAL - New Uniforms | 12/20/2016 | Pending |
Settled Presidential Grievances
APFA Logo Shirts
Submission - 10.27.23
Settled - 3.11.24
CoPairing
Submission - 12.02.22
Award - 12.27.23
Carry Over Sequence
Agreement - 5.11.23
FMLA Caregiver
FMLA Caregiver Settlement - 12.02.22
FMLA Caregiver Submission - 05.07.20
Early Boarding Grievance
Early Boarding Settlement Agreement - 10.14.21
Early Boarding Submission - 5.22.18
Early Boarding Presidential Grievance - 4.10.18
Phased Approach to Pay Protection Grievance
Phased Approach to Pay Protection & Available Days Award - 3.31.20
Phased Approach Submission - 5.23.18
Phased Approach to Pay Protection Presidential Grievance - 4.05.18
A3 Deadheading
Arbitrator's Award with APFA's Dissent - 3.15.20
A3 Deadheading Presidential Submission - 1.24.17
New Attendance and Performance Program
Attendance and Performance Policy Presidential Award - 2.27.20
New Attendance and Performance Program Submission - 9.27.18
New Attendance and Performance Program Grievance (with cover letter) - 8.16.18
Recognition and Scope
Recognition and Scope Settlement - 2.12.20
Recognition and Scope Presidential Submission - 2.02.18
Recognition and Scope Presidential Grievance - 12.29.17
Purser Recurrent Training for 2019-2020
Pay Protection Exception for June - August 2022; Incentive Days/Holiday Pay LOA (Withdraws Grievance) - 7.28.22
Inclusion of Non-Recurrent Training in Recurrent Training Submission - 9.17.19
Purser Recurrent Training for 2019-2020 Submission - 9.17.19
Purser Recurrent Training for 2019-2020 Grievance - 8.07.19
Implementation of ROTA/ROTD
Pay Protection Exception for June - August 2022; Incentive Days/Holiday Pay LOA (Withdraws Grievance) - 7.28.22
Implementation of ROTA/ROTD Submission - 9.27.18
Implementation of ROTA/ROTD Grievance - 8.21.18
Crew Accommodations
Pay Protection Exception for June - August 2022; Incentive Days/Holiday Pay LOA (Withdraws Grievance) - 7.28.22
Crew Accommodations Submission - 7.19.18
Crew Accommodations Grievance - 6.06.18
Pay Protection
Pay Protections (Settlement) - LAA/LUS - 6.25.18
Pay Protection Presidential Submission - 2.08.18
Pay Protection Presidential Grievance - 12.22.17
Presidential Grievance – 48 Hour PBS Processing Time
48-Hour PBS Processing Arbitration Award - 5.29.18
48 hours PBS Processing Presidential Submission - 12.18.18
Presidential Grievance - 11.10.17
Reduction of Staffing Levels on Boeing 777-200
Reduction of Staffing Levels on Boeing 777-200 Submission - 4.05.18
Reduction of Staffing Levels on Boeing 777-200 - 2.16.18
Drug & Alcohol Policy / Lack of Formal Notification
Drug & Alcohol Presidential Grievance Case Resolution - 4.06.18
Drug & Alcohol Presidential Grievance Submission - 2.16.18
Protest of Company's Plan to Declare FOI Before it has Satisfied the Contractual Conditions of FOI
FOI Presidential Grievance Settlement Agreement - 1.09.18
Presidential Grievance - 9.05.17
ETB/ISAP
ETB/ISAP Presidential Grievance Settlement - 4.13.17
ETB/ISAP Presidential Grievance Submission - 9.24.15
IPD Layover Rest
IPD Layover Rest Settlement - 5.05.17
IPD Layover Rest Presidential Submission - 1.26.17
LUS Jumpseat
LUS Jumpseat Presidential Settlement - 8.10.16
LUS Jumpseat Presidential Submission - 12.03.15
LUS Jumpseat Presidential Grievance- 11.11.15
APFA v AAL DCA Parking
APFA v AAL DCA Parking Letter - 6.21.16 (Withdrawn)
APFA v AAL DCA Parking Presidential Grievance Submission - 11.09.15
Out of Network Co-Insurance
Out of Network Co-Insurance Grievance Settlement - 3.31.16
Out of Network Co-Insurance Grievance - 8.13.15
APFA-VEBA Prefunding
VEBA Prefunding Presidential Award - 3.14.16
2014-APFA VEBA Prefunding Presidential Grievance - 8.04.14
APFA-1 Deadheading Pay for Travel to and from Training Presidential Submission
Letter of Agreement - 3.01.16
Settlement Agreement - 2.26.16
SS-11-2015-APFA-1 Deadheading Pay for Travel to and from Training Presidential Submission - 4.09.15
Order of Open Time Coverage
Order of Open Time Presidential Settlement - 1.12.16
Order of Open Time Presidential Grievance - 12.16.15
APFA-3 Pilots Premium Cabin Seats
2014-APFA-3 Pilots Premium Cabin Seats Letter - 1.12.16 (Withdrawn)
2014-APFA-3 Pilots Premium Cabin Seats - 12.15.14
Vacation Days Included in Minimum Required 11 Days Off
Vacation Days Included in Minimum Required 11 Days Off Presidential Grievance- 1.05.16
Settlement Agreement - 2.26.16
767 Staffing
Pay Protection Exception for June - August 2022; Incentive Days/Holiday Pay LOA (Withdraws Grievance) - 7.28.22
767 Staffing Presidential Grievance - 12.15.15
Final Crew Portal Presidential Grievance
Final Crew Portal Presidential Grievance - 8.05.15
APFA-1 Airbus 321
Pay Protection Exception for June - August 2022; Incentive Days/Holiday Pay LOA (Withdraws Grievance) - 7.28.22
2014-APFA-1 Airbus 321T Presidential Submission - 7.21.14
2014-APFA-1 Airbus 321T Presidential Grievance - 5.20.14
Awarding of PVDs
Awarding of PVDs Settlement - 7.22.11
2009-APFA-007
2009-APFA-007 Settlement - 4.28.11
Swine Flu
Swine Flu Settlement - 3.25.10
Indefinite Delays: Appx. I, Art. 9.N.
Indefinite Delays: Appx. I, Art. 9.N. Settlement - 7.30.09
757 Crew Rest
757 Crew Rest Decision - 1.29.09
Article 16.A. Seniority Accrual on Overage Leave
Settlement Agreement for Article 16.A. Seniority Accrual on Overage Leave - 7.03.08
Comprehensive Health Care Benefits
Comprehensive Health Care Benefits Settlement - 1.17.07
Family Medical Leave I and II
Family Medical Leave I and II Settlement - 11.02.06
TWA Medical Insurance
TWA Medical Insurance - 6.22.06
Executive Compensation
Executive Compensation - 4.03.06
San Diego Parking
San Diego Parking Award - 2.13.06
737 Staffing
737 Staffing Agreement - 10.19.05
Vacation Accrual
Vacation Accrual Settlement - 6.28.05
Attendance Policy
Attendance Policy Settlement - 11.11.03
767 Staffing - Underfly
767 Staffing - Underfly Settlement - 5.31.03
Language Assessment
Language Assessment Settlement - 4.30.03
Language Assessment Settlement Q&A's - 4.30.03
777 Understaffing
777 Understaffing Settlement - 3.20.03
Contacting Flight Attendants on Sick List
Contacting Flight Attendants on Sick List Settlement - 11.19.02
TWA-LLC Voluntary Furloughs
TWA-LLC Voluntary Furloughs Settlement - 11.07.02
Flight Attendant Searches
Flight Attendant Searches Settlement - 8.07.02
In Flight Manual
In Flight Manual Settlement - 8.07.02
Reduction in Force
Reduction in Force Settlement - 8.05.02
Right to Grieve Any Action
Right to Grieve Any Action Settlement - 4.23.01
Improper Calculation of IOD Benefits
Improper Calculation of IOD Benefits Settlement - 4.11.01
AA's Medical Certificate Requirement
Standing Arbitration Award from 2000 re: AA's Medical Certificate Requirement
Understanding Grievances
What is the System Board of Adjustment?
The System Board as constituted in accordance with the provisions of JCBA Section 31 shall have jurisdiction over disputes between any employee covered by the JCBA and the Company growing out of grievances or out of interpretation or application of any of the terms of the JCBA. The SBA is overseen by the National Vice President. Read more about the SBA in JCBA Section 31
Notice of Dispute Process
The System Board as constituted in accordance with the provisions of JCBA Section 31 shall have jurisdiction over disputes between any employee covered by the JCBA and the Company growing out of grievances or out of interpretation or application of any of the terms of the JCBA. The SBA is overseen by the National Vice President. Read more about the SBA in JCBA Section 31
Step 1
Step 1 - Flight Attendant Files a Notice of Dispute
Flight Attendant(s) files a Notice of Dispute (NOD) with their FSM/AFSM
Step 2
Step 2 - Dispute Resolution Conference
Base Representative attempts to resolve the situation with local management through a Dispute Resolution Conference (DRC)
Step 3
Step 3 - Case Submitted to SBA
If no resolution is reached at the DRC, the case is submitted to the System Board of Adjustment (SBA)
System Board of Adjustment (SBA) Process
Step 1
Step 1 - Case is Reviewed
The case is reviewed by the Grievance Review Committee to determine the merits of the case.
Step 2
Step 2 - Resolution Attempted
As the case moves through the SBA, the Regional Representative attempts to resolve the case
Step 3
Step 3 - Quarterly System Board (QSB)
If no settlement can be reached, the case moves on to Quarterly System Board (QSB).
An outside arbitrator, along with a member of the union and the company, hear the case. Both the company and the union present their case and a decision is rendered the same day. The decision by the panel is BINDING.
Termination Grievance Process
A termination grievance is a dispute between a Flight Attendant and the Company regarding their discharge. The grievance is filed by the Regional Representative for the Base.
Step 1
Step 1 - First Level Hearing
If Flight Attendant is not reinstated after the First Level hearing a termination grievance is submitted to the SBA
Step 2
Step 2 - Case is Reviewed
The case is reviewed by the Grievance Review Committee to determine the merits of the case.
Step 3
Step 3 - Reinstatement Attempted
As the case moves through the SBA, the Regional Representative works to reinstate the Flight Attendant
Step 4
Step 4 - Arbitration
If no settlement can be reached to return the Flight Attendant to work, the grievance can move to Arbitration
APFA Headquarters
1004 West Euless Boulevard
Euless, Texas 76040
M-F: 9:00AM - 5:00PM (CT)
Phone: (817) 540-0108
Contract & Scheduling Desk
M-F: 7:00AM - 7:00PM (CT)
Phone: (817) 540-0108
After-Hours Live Chat
M-F: 3:00PM - 11:00 PM (CT)
Sat-Sun: 9:00AM - 5:00PM (CT)
Currently, no scheduled events...
APFA Headquarters
1004 West Euless Boulevard
Euless, Texas 76040
M-F: 9:00AM - 5:00PM (CT)
Phone: (817) 540-0108
Contract & Scheduling Desk
M-F: 7:00AM - 7:00PM (CT)
Phone: (817) 540-0108
After-Hours Live Chat
M-F: 3:00PM - 11:00 PM (CT)
Sat-Sun: 9:00AM - 5:00PM (CT)
Currently, no scheduled events...
APFA Headquarters
1004 West Euless Boulevard
Euless, Texas 76040
M-F: 9:00AM - 5:00PM (CT)
Phone: (817) 540-0108
Contract & Scheduling Desk
M-F: 7:00AM - 7:00PM (CT)
Phone: (817) 540-0108
After-Hours Live Chat
M-F: 3:00PM - 11:00 PM (CT)
Sat-Sun: 9:00AM - 5:00PM (CT)
Currently, no scheduled events...